Thank you for using our service and showing interest in privacy! We are committed to protecting your personal information. By downloading and playing our games, you agree to this privacy notice, which is part of our Terms of Use.

At iNovus Technology Pte. Ltd. (“Company”, “We”, or “iNovus”), we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it when you use our iNovus application (the “App”) or website (the “Website” and collectively with the App, the “Service”).

We use payment processors with their own privacy policies. Please review their policies before providing any information through them. By using our Service, you agree to this privacy policy. We may update this policy occasionally, with updates posted on the Website and App. Continued use of the Service after changes implies acceptance of the new terms.

1. Types and Sources of Data We Collect

At iNovus, we collect a range of personal data to enhance and deliver our services effectively. This includes account setup, transactions, user interactions, and personalized content. Our practices ensure a secure, customized experience while complying with legal standards and safeguarding against fraud.

1.1 Account Information

When you set up an account with iNovus, we collect essential details such as your email address, country of residence, username, and password. We assign a unique identifier to your account to maintain privacy while referencing your profile.

1.2 Submitted Data

We gather data that you directly provide through interactions on our platforms, such as community posts, chat messages, feedback, and support requests. This includes information shared during purchases, in forums, and through participation in contests and surveys.

1.3 Interaction Data

We track data from your interactions with iNovus’s websites and services, including information about your browser, device, and usage patterns. This helps us maintain the quality of our services and prevent automated bot activities.

1.4 Usage Data

We monitor your activities within our games and subscriptions, including game preferences, progress, and device information. This data helps us enhance your gaming experience and improve our services based on your engagement.

1.5 Cookies and Tracking

We utilize cookies and similar technologies to analyze how users interact with our services, improve functionality, and manage marketing efforts. You have control over cookie settings through your browser or our Cookie Settings page. We also log IP addresses to facilitate service access.

1.6 Customization

We process collected data to tailor content and recommendations on iNovus’s platforms, ensuring that you receive relevant offers and updates. You can adjust these preferences and opt out of marketing communications as needed.

1.7 Fraud Prevention

To detect and prevent fraud and other violations, we collect and analyze specific data. This information is used exclusively for these purposes and stored only for the time necessary. Disclosure may be limited to protect the integrity of our fraud detection and prevention processes.

2. How We Use Your Information

We utilize the information you provide or that we collect about you, including any Personal Information, to deliver the Service and its content, and to offer any additional information, products, or services you request. We also use this information to fulfill other purposes for which it was provided, manage your account by sending notifications related to your services, and carry out our contractual obligations, including billing and collections. Additionally, we notify you of updates to the Service and any changes to the products or services we offer.

The usage information we gather helps us enhance the Service and provide a more personalized experience. This includes estimating audience size and usage patterns, storing your preferences to tailor the Service to your interests, improving the speed of your searches, suggesting content that might interest you, and recognizing you when you use the Service.

3. How We Share Your Personal Data

3.1 Advertising

We share your advertising ID with our advertising partners. Additionally, we may share demographic information and your interests to help our partners provide ads that are more relevant to you.

3.2 Understanding Our Customers

To gain insights into our customer base and improve our products, we share your personal data with our analytics and attribution partners. These partners may combine the data we provide with information from other sources to create more detailed and meaningful data sets.

3.3 Business Operations

We share your personal data with partners who support our business operations, such as hosting providers, platforms, and payment processors. Additionally, we collaborate with other game developers and advertising partners, sharing relevant information as part of these partnerships.

3.4 Social Media Integration

When you play our games, you have the option to connect to social media platforms like Facebook, Twitter, Google+, Game Center, and others. If you choose to link these platforms, we will share certain personal data to facilitate this connection. Please note that iNovus does not control your interactions on these platforms, so make sure to review their terms of use and privacy policies.

4. When We Disclose Information

We may disclose your personal information under the following circumstances: if required by law or authorized by a law enforcement agency; to our business partners for providing services such as advertising, payment processing, or hosting, and for general business operations; and to prevent or address a serious emergency or crime, with written documentation of such use or disclosure.

5. How Long We Store Data

We will retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Typically, we store your data for a period of 3-5 years. Once this period has passed, your Personal Data will be deleted, blocked, or anonymized in accordance with applicable laws. Specifically:

· If you terminate your iNovus User Account, your Personal Data will be marked for deletion, except where legal requirements necessitate a longer retention period.

· In some cases, data may not be completely deleted to maintain gameplay consistency or the community market. For example, data related to matches affecting other players' scores may be anonymized rather than deleted.

· iNovus may be required to retain certain transactional data for up to 3-5 years due to commercial and tax laws.

· If you withdraw your consent for the processing of your Personal Data or that of your child, we will promptly delete the data unless required otherwise by law.

· If you object to the processing of your Personal Data, we will review your objection and, if valid, delete the data unless we have another legal basis to retain it.

6. Security

We prioritize your data's security, employing advanced measures like encryption and firewalls to protect against unauthorized access and data breaches. Our dedicated team continuously monitors and updates our security protocols to safeguard your information, ensuring its integrity and confidentiality at all times.

7. Children's Privacy

If you allow your child to use one of our Services, you should disable in-app purchases on your device and actively monitor your child's usage. Additionally, you should familiarize yourself with this privacy policy, as by permitting your child to use our Services, you consent to this privacy policy on their behalf. If you do not agree, please do not allow your child to use our Services.

We do not knowingly contact or collect information from children under 13 without the permission of their parents or guardians. If you believe that we have inadvertently collected such information, please contact us so we can promptly obtain parental or guardian consent or delete the information.

8. Your Rights

8.1 General Rights

You have the right to control how your personal information is used and processed. This includes the right to object to the processing of your personal data for specific purposes, such as marketing. If you wish to exercise this right, you can contact us through the provided channels or adjust your email preferences in your iNovus account settings. Each email sent to you by iNovus includes an opt-out or unsubscribe option, allowing you to withdraw your consent easily. Your rights include:

· Right to Know: You have the right to understand how and why your personal information is being collected and used.

· Right to Access: You can request access to the personal data we hold about you and obtain a copy of it.

· Right to Amend: If you believe your information is incorrect or incomplete, you can request corrections or updates.

· Right to Transfer: You have the right to receive your data in a structured, commonly used format and to transfer it to another entity if you choose.

· Right to Restrict Processing: You can request limitations on how your data is processed under certain circumstances.

· Right to Delete: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

To exercise any of these rights, please contact us at [email protected].

8.2 Additional Rights Based on Residence

In addition to the rights mentioned above, you may have further privacy rights depending on your place of residence. These rights may include:

· Access to Information: You can request detailed information about the personal data we hold about you, including the purposes for processing and any third parties with whom your data is shared.

· Deletion of Data: You may request the removal of your personal data from our systems, provided that it is no longer necessary for the purposes for which it was collected.

· Correction/Modification: You can request reasonable corrections or modifications to your personal data if it is inaccurate or incomplete.

· Data Portability: You have the right to obtain a copy of your data in a format that allows you to transfer it to another service provider.

· Complaint Filing: You have the right to file a complaint with relevant data protection authorities if you believe your privacy rights have been violated.

We are committed to ensuring your privacy and will respond to your requests in accordance with applicable laws and regulations.

8.3 Parental Rights

Parents have additional rights to review, delete, and control their child's personal data. If you are a parent or guardian who wants to exercise these rights, please contact us through the channels provided in this privacy policy.

8.4 Access and Control Options

You have the right to review and update your personal information, access the personal data we hold, and request its deletion. To exercise these rights, contact us at [email protected]. We may require additional verification to process your request.

9. How We Will Notify You of Changes to This Policy

We may update this Policy periodically in accordance with applicable laws. When changes are made, we will update the date at the top of this Policy. Additionally, we will inform you of these changes through various methods, such as an in-game notice, a banner on our Websites, or via email notifications.

10. Contact Information

For any privacy-related inquiries or concerns, please reach out to us at [email protected].

We are committed to addressing your privacy concerns promptly and transparently.